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Privacy Policy

We respect your privacy. This page explains what information we collect when you visit adra.ph, give, or contact us, how we use it, and the choices you have.

Last updated: 14 October 2026 Data Privacy Act of 2012
We collect only what we need

Mostly the details you type into our forms, such as your name and email, so we can send receipts and reply to you.

We never sell your data

We do not sell, rent or trade your personal information. We share it only when needed to serve you, or when the law requires it.

You stay in control

You can ask to see, correct or delete your information at any time. Just contact us.

01Who we are

ADRA Philippines (Adventist Development and Relief Agency Foundation, Inc.) is the humanitarian agency of the Seventh-day Adventist Church in the Philippines. We are part of the global ADRA network, which works in more than 100 countries.

Our office is at J.P. Rizal St., Brgy. Sabutan, Silang, Cavite 4118, Philippines. Our website is adra.ph.

We follow the Data Privacy Act of 2012 (Republic Act No. 10173), its rules, and the guidance of the National Privacy Commission.

02Information we collect

Information you give us

  • Official receipt request: your name, mobile number, email, donation amount, and a photo or screenshot of your proof of donation.
  • ADRA Angels sign-up: your name, contact details, address and the monthly amount you pledge.
  • Emails and messages: your name, email and anything you write to us.
  • Job and volunteer applications: the details and documents you send us, such as your CV.

Information collected when you visit

  • Technical details such as your browser, device, approximate location (country or city), the pages you visit and how you reached our site.
  • Your IP address, which our website and security tools use to keep the site safe.

We do not ask for sensitive personal information, such as your health, religion or government ID numbers, through this website.

03How we use your information

  • To confirm your donation and send you an official receipt.
  • To manage your ADRA Angels pledge and thank you for your support.
  • To reply to your questions and messages.
  • To review job and volunteer applications.
  • To send you news about our work, only if you have agreed to receive it. You can stop at any time.
  • To understand how people use our website, so we can improve it.
  • To keep proper financial records and meet our legal duties.

We use your information only for these purposes, or for a purpose closely related to them. We process it based on your consent, to do what you asked us to do (such as issue a receipt), or to meet our legal obligations.

04Donations and payments

When you give through PayPal, a bank, GCash or QR Ph, your payment is handled by that provider under its own privacy policy. We never see or store your card or bank login details.

We receive only the details we need to match your gift, such as your name, the amount and the date. The proof of donation you upload is used only to confirm your gift and issue your receipt.

05Cookies and analytics

Cookies are small files that a website saves in your browser. We use them for three reasons:

  • Essential cookies help the website and its forms work properly.
  • Analytics cookies from Google (through Google Tag Manager and Google Analytics) help us count visits and see which pages are useful. This information is grouped together and does not tell us who you are.
  • Embedded content cookies may be set by services like YouTube or Facebook when you view their content on our pages.

You can block or delete cookies in your browser settings. The website will still work, but some features, such as embedded videos, may not.

06Embedded content and links

Some pages show videos, posts or maps from other websites, such as YouTube, Facebook or Spotify. These behave as if you visited the other website. They may collect data about you and track how you interact with them.

Our website also links to other websites, such as ADRA International and our social media pages. We are not responsible for their privacy practices, so please read their privacy policies.

07Who we share your information with

We do not sell, rent or trade your personal information. We share it only in these cases:

  • Service providers who help us run this website and our work, such as our website host, email and form tools, and Google Analytics. They may use your information only to provide their service to us.
  • The ADRA network, such as ADRA Asia and ADRA International, when needed for our work together. Reports to our partners and donors use grouped numbers, not your personal details, unless you agree.
  • Government authorities, when the law requires it, for example for tax purposes.

Some of these providers may store data outside the Philippines. When this happens, we take reasonable steps to make sure your information stays protected.

08How long we keep your information

  • Donation and receipt records: as long as Philippine tax and accounting laws require.
  • ADRA Angels records: while you are an ADRA Angel, and for a reasonable time after you stop, for our records.
  • Messages: as long as needed to answer you and follow up.
  • Job applications: for the hiring process. With your consent, we may keep them for future openings.

When we no longer need your information, we delete it or make it anonymous in a safe way.

09How we protect your information

We use reasonable physical, technical and organisational measures to protect your information. These include a secure (HTTPS) connection, limited access for staff who need it, and regular updates to our website and security tools.

No website is completely secure. If a data breach affects your personal information, we will act quickly, inform the National Privacy Commission and inform you when the law requires it.

10Your rights

Under the Data Privacy Act of 2012, you have the right to:

Be informedKnow how and why we use your information.
AccessAsk for a copy of the information we hold about you.
CorrectAsk us to fix information that is wrong or out of date.
ObjectSay no to some uses, such as news emails.
Erase or blockAsk us to delete or stop using your information.
Data portabilityGet your information in a form you can use elsewhere.

You also have the right to file a complaint with the National Privacy Commission, and to claim damages as the law allows.

To use any of these rights, contact us using the details in section 13. We may ask you to confirm who you are before we act on your request.

11Children

Our website is meant for adults. We do not knowingly collect personal information from children through this website. If you think a child has sent us their information, please contact us and we will delete it.

12Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check this page now and then.

Last updated: 14 October 2026

13Contact us

If you have questions about this policy or want to use your rights, please contact our Data Protection Officer.

Email

[email protected]
Please write "Privacy request" in the subject line.

Post

Data Protection Officer
ADRA Philippines
J.P. Rizal St., Brgy. Sabutan
Silang, Cavite 4118, Philippines